Technology & Power
The book opens up by taking a look at the direction that technology likes organizations to go. The problem-solving potential of any organization and any coworker today is limited by the degree that people can leverage technology. Organizations can seek to put themselves on the trajectory of technology and benefit from technology more than ever before.
However, the potential that technology has to offer any organization will never be fully realized without creating a more liberating work environment that encourages people to speak up and engage. For this to happen, existing hierarchical power arrangement need to be amended towards an equal distribution of rights and obligations for everyone in an organization.